Privacy Policy – Chettiyars Connect -

India Effective Date: 9 th June 2025 We Chettiyars Connect are committed to respecting your privacy and protecting your personal information.

This Privacy Policy outlines how we collect, use, store, and safeguard your information when you use our matrimonial platform in India.

This policy is in accordance with the Information Technology Act, 2000, and applicable rules including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

We also align our practices with the principles of the Digital Personal Data Protection Act, 2023 (DPDPA), to the extent applicable. By using our services, you consent to the collection and use of your personal information as described in this policy.

We collect personal information that you voluntarily provide during registration, profile creation, or through use of our services.

This includes your name, gender, date of birth, contact information (email and phone number), profile photos, religion, caste/community, educational background, occupation, lifestyle preferences, and location.

This information is used to create a meaningful profile and enable personalized matchmaking services. In addition, we collect financial and transaction-related information when you subscribe to premium plans, or use any paid feature of our platform.

This may include transaction amount, date, payment method, and billing address. However, we do not store your full card details or payment credentials.

All payments are securely processed through PCI-DSS compliant third-party payment gateways such as Razorpay or similar providers. We may collect technical and usage-related data (with your permission) such as device information, IP address, location This helps us improve our services, personalize content, enhance security, and detect potential misuse or fraud. Your personal and sensitive data is collected and processed only for lawful purposes directly related to the functioning of our app, including matchmaking, communication, customer support, and promotional engagement (you may opt out of promotional messages).

We do not sell or rent your personal data to any third parties. However, we may share your information with trusted service providers (e.g., hosting partners, analytics providers, payment gateways) solely for the purpose of operating the platform, or when required by law, regulation, court order, or government request

We implement appropriate technical and organizational security measures in line with the IT Rules and industry best practices.

These include data encryption, secure server environments, firewalls, and access controls to prevent unauthorized access, misuse, or disclosure of your data. As per Indian law, you have the right to review, update, correct, or delete your personal information at any time. You may also withdraw consent for specific uses of your data.

We will process such requests in accordance with legal obligations and retention policies. Account deactivation and data deletion can be initiated through the app or by contacting us directly at chettiyarsconnect@gmail.com We retain your personal data only for as long as necessary to provide services or as required under applicable laws.

After your account is closed or deleted, your data will be securely erased or anonymized, except where retention is required for tax, legal, or dispute resolution purposes. Our platform is intended strictly for users aged 18 and above. We do not knowingly collect personal information from minors. If such data is discovered, it will be removed promptly.

Your data may be stored or processed on servers located in India or abroad. If data is transferred outside India, we ensure that such transfers comply with applicable legal requirements and maintain equivalent levels of data protection. We may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or business practices.

The updated version will be published within the app and on our website with the revised effective date. Continued use of the app implies your acceptance of the revised terms.

If you have any questions, grievances, or data-related requests, you may contact our Grievance Officer, as required under Rule 5(9) of the IT Rules: Grievance Officer: M.Sethu Meena Email: chettiyarsconnect@gmail.com

Address: Swagatham , # 14 Jaya krishna Layout ,
New Thillai Nagar , 10th Cross , P.N.Pudur ,
Coimbatore – 641 041 Phone: 9952891632
Working Hours: 10:00 AM – 6:00 PM, (Monday to Friday)